Privacy Notice

• Your name and contact details, when you send us an enquiry or request.
• What you tell us about the help you are looking for — such as nationality, skills, languages and start date.
• Your messages with us, on our website and on WhatsApp.
• Contract and payment records, once you become a customer.

• To answer you and to match you with suitable domestic workers.
• To prepare and manage your contract, and to meet our obligations as a licensed recruitment office.
• To improve our service and keep it secure.

• Service providers who help us operate — messaging, hosting and our automated assistant — each bound by contract to use your data only for us.
• Government authorities, where the law requires it.
• Some providers operate outside the United Arab Emirates. Where your data is transferred abroad, it is protected by written agreements.

We do not sell your personal data, and we do not share it for advertising.

Some replies on our website and on WhatsApp come from MAY, our automated assistant. MAY helps you search and answer questions; a member of our team makes every decision about your file. You can ask for a person at any time.

We keep your data only as long as we need it for the purposes above, or for as long as the law requires. After that, we delete it or remove anything that identifies you.

• Ask for a copy of the data we hold about you.
• Ask us to correct it, or to delete it.
• Object to how we use it, or withdraw your consent.
• Ask us to stop sending you messages.

Contact us and we will respond. We may ask you to confirm your identity first.

Your data is encrypted, access is limited to authorised staff, and every access is recorded.

Our services are for adults. We do not knowingly collect data from anyone under 18.